Join Our Impactful Team at Health Connect America! 

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.   Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

This is a Hybrid Role with 1-2 days per week required in our Brentwood, TN Office

The Senior Business Analyst serves as a key member of the Enterprise Project Management Office (ePMO), helping translate strategic intent into measurable outcomes and enterprise-wide value creation. This role is responsible for gathering and defining business requirements, mapping processes, identifying dependencies, and ensuring projects meet established success criteria. In addition to supporting strategic initiatives, the Senior Business Analyst will establish the Business Analyst playbook for Health Connect America, setting the standards, methodologies, and best practices that will guide future business analysts and project teams.

Essential Duties & Responsibilities:

• Lead functional and non-functional requirements elicitation and definition for complex, cross-functional strategic initiatives.
• Develop and maintain process maps, workflows, gap and impact analyses, and dependency diagrams to support enterprise planning and execution.
• Facilitate stakeholder interviews, workshops, and working sessions to ensure alignment and clarity.
• Build and maintain the Business Analyst playbook, including templates, methodologies, and governance practices.
• Identify and document critical data paths, source reports, and departmental data needs to ensure data-driven decision-making.
• Guide stakeholder engagement strategies, ensuring alignment across diverse teams and business units.
• Monitor and report on project success metrics, ensuring alignment with SMART goals and strategic outcomes.
• Serve as a trusted advisor to project sponsors, stakeholders, and technical teams, translating business needs into actionable solutions.
• Champion continuous improvement and performance measurement across the business analysis discipline.

Education & Experience:

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 5+ years of experience in business analysis across multiple BABOK® knowledge areas, including:
  1. Business Analysis Planning & Monitoring
  2. Elicitation & Collaboration
  3. Requirements Life Cycle Management
  4. Strategy Analysis
  5. Requirements Analysis & Design Definition
  6. Solution Evaluation
• Experience supporting UAT and working with cross-functional teams.
• Experience in healthcare or human services environments is a plus.
• Preferred: IIBA certification or CBAP certification.

Be Well with HCA: 

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters